Question 1

How long does shipping from China to Moscow take?

Accepted Answer

20 to 40 days depending on transport mode and category. We guarantee 30 days for most shipments.

Question 2

Where does cargo arrive in Moscow?

Accepted Answer

Yuzhnye Vorota terminal or directly at our Pererva warehouse. From 5 tons — free door-to-door Moscow delivery.

Question 3

What if delivery is delayed?

Accepted Answer

If a guaranteed shipment takes more than 35 days, we compensate $0.20 per kilogram.

Question 4

How and when is logistics paid?

Accepted Answer

On cargo arrival in Moscow. Invoice in USD, converted to RUB at the day-of-payment rate.

Question 5

What payment methods do you accept?

Accepted Answer

RUB, yuan, USDT, USD. Choose what works.

Question 6

Do you charge a purchase commission?

Accepted Answer

If you handle the supplier and forward us the bank details — no commission. If we purchase via product link — 1% to 5% commission depending on the amount.

Question 7

What do you need to quote?

Accepted Answer

Product name with photo, weight and volume. If unsure — send us one box's dimensions and quantity, we'll calculate.

Question 8

Do you provide quality inspection?

Accepted Answer

Yes, per your spec. Cost depends on inspection scope, discussed individually.

Question 9

Can you consolidate cargo from multiple suppliers?

Accepted Answer

Yes, that's our standard practice — saves on freight.

Answers to common questions

Timing & delivery

Payment & rates

Process & prep

Receive a quote today

Answers to common questions

Timing & delivery

Payment & rates

Process & prep

Receive a quote today